Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at firstname.lastname@example.org
Our products are for everyone: men, women, young, old. They
are clean and safe to use around children and the elderly.
It all depends on your mood or the type of atmosphere you
are looking to set. The Frazier Fir scented candle and The Sweetest Taboo reed
diffuser are more relaxing and comforting, whereas the Obsession room spray is
more on the lively yet consoling side.
Heaven scent is a subtle, floral oriental fragrance for everyday use.
Candle: light it up where you can see it and away from objects
that can catch fire, then wait 30 seconds to a minute to begin to smell the
fragrance. Room spray: spritz some in the air or on fabric and enjoy the scent
right away. Reed diffuser: dip the sticks in the bottle then reserve them so
that the wet ends are in the air, place in a high traffic area in your home,
Send us a direct message as soon as possible.
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. See the refund policy link at the bottom of our website homepage. Very important to read our refund policy prior to sending back the item.
We offer a point for each dollar spent in our store. 100 points = $10 off your next purchase. We also offer a 15% off coupon for subscribing to our email list.
You sign up for a rewards account (it's quick and easy!), place an order and begin to accumulate points. You receive 1 point for every dollar you spend. Once you reach 100 points, you will receive an email with a $10 off coupon for your next order. This is a one-time use code.
We use USPS and UPS for shipping within the US, and DHL
Express for international shipping.
Please allow 2-3 days for shipping and handling.
You will receive a tracking number by email when your order ships.